Términos del servicio
Terms of Service
Effective Date: June 11, 2026
Please read these Terms of Service ("Terms") carefully before using this website or placing an order. They contain a binding arbitration provision and a class action waiver (see "Dispute Resolution" below) that affect your legal rights, as well as disclaimers of warranties and limitations of liability. By using the Site or placing an order, you agree to these Terms in full.
This website at https://try-roony.com, together with any related subdomains, sites, and applications (the "Site"), is operated by Roony ("Roony," "we," "us," or "our"). Your access to and use of the Site and our products is conditioned on your acceptance of these Terms. If you do not agree, do not use the Site or place an order.
Eligibility
By using the Site, you confirm that you are at least 18 years old (or the age of majority where you live) and that you are able to enter into a binding contract with us.
Privacy
Our Privacy Policy, available at https://try-roony.com/policies/privacy-policy, is incorporated into these Terms by reference and forms part of these Terms.
Acceptable Use
The Site and its content are protected by U.S. and international intellectual property laws. You agree not to use the Site for any unlawful purpose or in any way that could harm us or others, including: attempting to gain unauthorized access to the Site or its systems; posting unlawful, abusive, misleading, or defamatory content; infringing anyone's intellectual property; transmitting viruses or malicious code; collecting other users' personal information; or interfering with the security or operation of the Site. We may suspend or terminate your access at any time if we believe you have violated these Terms, provided false information, or for any other reason, without prior notice.
For Personal Use Only
Products purchased from us are intended for personal use by you and your own pet. You agree not to resell, redistribute, modify, or export our products. Reselling outside authorized channels can alter a product in ways that affect its quality, safety, or our ability to honor any guarantee. We may limit, refuse, or cancel orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
Not Veterinary Advice
Our products are supplements intended for animals, and the information on the Site is provided for general informational purposes only. It is not veterinary advice and is not a substitute for the guidance of a licensed veterinarian. The statements on this Site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease or condition. Always consult your veterinarian before starting any supplement, particularly if your pet is pregnant, nursing, taking medication, or has a known health condition. We do not guarantee any particular outcome; results vary from one animal to the next.
Product Information and Pricing
We work to keep product descriptions, pricing, promotions, and availability accurate, but errors, inaccuracies, or omissions can occur. We reserve the right to correct any errors, change or update information, and change prices or cancel orders (including after an order has been submitted) if any information was inaccurate, at any time and without prior notice. We may modify or discontinue the Site or any product at any time.
Payment
By submitting payment information, you represent that you are authorized to use the payment method, that the information you provide is accurate, and that sufficient funds are available. You are responsible for any fees your bank or card issuer charges. If a charge is reversed or charged back, we may bill you directly for the amount owed and seek payment by other lawful means.
Orders
Your order confirmation does not mean we have accepted your order. We reserve the right to accept or decline any order for any reason, and to require additional information before processing. If we decline an order you have already paid for, we will refund it to your original payment method. We are not liable for any loss or damage resulting from a declined or canceled order.
Shipping
You are responsible for providing an accurate shipping address and contact details. We are not responsible for delays or lost or missing packages caused by incorrect address information. If you need to change or cancel an order before it ships, please email us as soon as possible at hello@try-roony.com. We cannot guarantee that we will be able to modify or cancel an order once it has been placed.
Proof of Delivery
Because many circumstances at a delivery address are beyond our control, you agree that delivery confirmation provided by the shipping carrier is sufficient proof that your order was delivered, even without a signature.
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on your first order purchased directly from https://try-roony.com. If you are not satisfied, email hello@try-roony.com within sixty (60) days of receiving your order to request a refund. Approved refunds are issued to the original payment method. This guarantee applies to your first order only; it does not apply to repeat purchases or to products purchased outside our Site.
Returns and Refunds
After we receive an eligible return, refunds are generally processed within 1–2 business days. Depending on your financial institution, it may then take up to 10 additional days for the refund to be posted to your account.
Subscriptions
If you enroll in a subscription, you authorize us to charge your payment method on a recurring basis at the then-current price until you cancel. We will disclose the billing frequency and price to you before you subscribe. You may cancel at any time through your account or by emailing hello@try-roony.com. Cancellation applies to future orders; any order already marked "processing" or "shipped" cannot be canceled, and you remain responsible for charges on those orders.
Social Media
Third-party social platforms we use (such as Facebook, Instagram, YouTube, TikTok, and others) are not controlled by us and have their own terms and privacy policies. Opinions expressed by users on those platforms are their own and do not reflect our views, and we have no obligation to monitor or remove user comments.
Disclaimer of Warranties
Except where prohibited by law, the Site and all products are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We make no representation or warranty as to the reliability, accuracy, completeness, or timeliness of any information on the Site.
Limitation of Liability
Except where prohibited by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any other damages, fees, or costs arising from or related to these Terms, our products, or your use of the Site, regardless of whether we were advised of the possibility of such damages. If we are found liable under any theory, our total liability and your exclusive remedy will be limited to the amount you paid for the product giving rise to the claim.
Dispute Resolution — Binding Arbitration and Class Action Waiver
Please read this section carefully; it requires you to resolve disputes with us on an individual basis and limits your legal rights.
You and Roony agree that any dispute or claim arising from or relating to these Terms, our advertising or marketing, or our products or services will be resolved by binding, final, and individual arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, applying the substantive law of the State of Wyoming. You and Roony each waive the right to a court or jury trial and the right to participate in a class action. You may opt out of this arbitration agreement within thirty (30) days of your first purchase by emailing hello@try-roony.com with your name, the product you purchased, and your intent to opt out of arbitration.
Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Roony and its owners, officers, directors, employees, contractors, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to your breach of these Terms, your breach of any representation or warranty herein, or your violation of any law or the rights of a third party.
Third-Party Websites and Links
The Site may contain materials from third parties or links to third-party websites. We are not responsible for those materials or websites and are not liable for any harm or loss related to them. Please review the third party's terms and policies before engaging with them.
Testimonials, Reviews, and Submissions
We welcome your feedback. Anything you submit to us — including reviews, photographs, comments, ideas, and suggestions — is treated as non-confidential and non-proprietary, and you grant us a royalty-free, worldwide, perpetual, irrevocable, and transferable license to use, reproduce, adapt, publish, display, and create derivative works from it in any media. Testimonials reflect individual experiences and do not represent typical or expected results.
Intellectual Property and Copyright Notice
All content on the Site — including text, images, graphics, logos, illustrations, designs, and software (the "Content") — is owned by or licensed to Roony and is protected by copyright, trademark, and other intellectual property laws. You may not use the Content without our permission. To report claimed copyright infringement of material on this Site, email hello@try-roony.com.
Electronic Communications
You agree that we may communicate with you electronically, and that electronic notices, disclosures, agreements, and other communications we provide satisfy any legal requirement that such communications be in writing.
No Waiver
Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision or of any other provision or right.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain valid and enforceable.
Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Subject to the arbitration provision above, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts.
Entire Agreement
These Terms, together with any policies posted on the Site, constitute the entire agreement between you and Roony regarding your use of the Site and our products, and supersede any prior or contemporaneous agreements.
Contact
If you have questions about these Terms, please contact us at hello@try-roony.com.